Ethos

The ethos of the firm from its inception has been to put the client first and serve the needs of that client in the best manner available.

ADL Solicitors uses the resources available to it, to achieve the best for all its clients and works around the Client. We do not believe that a client should be confined to the working hours of a Solicitor’s office as clients often have commitments that may clash and therefore ADL Solicitors seek to always accommodate the Clients by;

• Taking instructions at times that suits the client.
• Taking instructions via the telephone.
• Receiving and providing instructions by way of texts.
• Providing each client with direct access numbers, which can be used 7 days a week, 24hours a day.
• Communicating via email.
• We hope to conduct interviews via the web and the use of web cams.

All clients are provided with direct emails addresses and phone numbers so that any client can speak to the person dealing with the matter. We are aware that costs sometimes is an issue so we have a policy that any client who is such a situation, then all they need to do is to text and a call will be returned as soon as possible, and in any event within 24hours.

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